Journie App Privacy Policy

Last edit：2024-11-11

Welcome to the website and products operated by 1code.

In this Privacy Policy, we explain what personal information we collect, how we use and disclose this data, and your options regarding our data practices. This policy is incorporated into our terms of use and forms part of them.

Before using our products, services or submitting any personal information to us, please read this privacy policy carefully and contact us if you have any questions. By using the service, you agree to the practices described in this privacy policy. If you do not agree with this privacy policy, please do not access the website or use the services.

When you contact us (for example, when you fill out our contact form or subscribe to newsletters), you may be asked to provide your personal information. You are not obligated to provide the information we request, but choosing not to do so may prevent us from providing products or services to you, or responding to your inquiries.

How we use your personal information

We collect and process all your personal data in accordance with relevant data protection regulations, especially the General Data Protection Regulation (GDPR). We may use the collected personal information in the process of creating, developing, improving our products and services, as outlined below:

• Provide and manage access to our services.
• Introduce new features and services.
• Product optimization, performance optimization, and troubleshooting.
• Respond to your inquiries, comments, feedback or questions.
• Send you administrative information, such as information about the service and changes to our terms, conditions and policies.
• Prevent fraud, criminal activity or misuse of our services.
• Comply with laws and regulations.

Sharing and disclosure of personal information

In certain circumstances, we share your personal information with third parties as described below:

• Legal requirements.
• Business transfers. If we are involved in a merger, acquisition, financial due diligence, restructuring, bankruptcy, receiverships, sales of all or part of our assets, or service transition to another provider (collectively referred to as "transactions"), your personal information may be shared with transaction parties and transferred as part of the assets in the transaction.

Warranty

We will provide services (including the content of the service, specific feature of the service, or its reliability, availability and security) with reasonable care and technology tools.

Disclaimer

If we do not meet the quality level described in this warranty, you agree to inform us, and we will work with you to resolve the corresponding issues.

You agree that we can decide at our discretion the maximum storage period for your data used in the service, and after termination of the service, we are not obliged to return your data.

You agree that we are not responsible for any losses, delays, interruptions, or errors caused by force majeure events that affect the normal operation of the network. This includes but is not limited to changes in government policies or regulations, natural disasters or wars, communication line interruptions, hacker attacks or computer virus intrusions, technical adjustments by telecom providers, temporary website closures due to government regulations, deliberate damages by others and inability to access the service due to network congestion, routine system maintenance and system upgrades.

Technical Support

If you encounter product issues, technical faults, security concerns, etc., you are welcome to contact our technical support dev@1code.xyz at any time.